More confident and able to focus on the sounds of life with Ponto 4

The Ponto 4 connects my love for technology with my need of quality hearing. The features I enjoy most include clarity, surround-sound, and sense of direction, and wireless connection to Bluetooth. Ponto 4 allows me to feel more confident about wearing an aid and to focus on the sounds of everyday life.” — Camilla Gilbert

Jada, Connie, and Camilla

Camilla Gilbert lives in Cincinnati, Ohio along with her daughter, Jada. She was born with bilateral Microtia and Atresia, a congenital condition that affects how ears develop and frequently includes severe or complete hearing loss in the affected ear(s). She was fitted with a bone anchored hearing system (BAHS) as a child but used to wear her processors covered up with a headband. Then she learned more about her condition and discovered the importance of community and advocacy on behalf of others with Microtia, Atresia, and other hearing challenges.

Today, she is an active advocate for individuals with hearing loss and passionate about educating others on how to function efficiently in the hearing world. She serves on the committee for Ear Community’s Microtia and Atresia Support Group and is a past president of the Southwest Ohio chapter of the Hearing Loss Association of America.

Camilla has worn Oticon Medical Ponto BAHS bilaterally for many years. So, when the opportunity arose to try out the latest technology, Ponto 4, she jumped at the chance.

The following are her thoughts and experiences after wearing Ponto 4 for an extended period, which she is sharing in hopes of informing others who might want to try Ponto 4 either as a user new to wearing BAHS entirely or as an upgrade from their current BAHS.

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My first impressions of Ponto 4

I became the first person in the United States to get Ponto 4 after agreeing to participate in a video with Oticon Medical in New York. The video shoot itself was awesome! It was interesting because my daughter and I never did anything like that before. We felt like celebrities for a day. I was very excited that the video would be used to help inspire potential Ponto 4 wearers. I wasn’t entirely sure what I was getting into when I agreed to participate, but I trusted Oticon Medical.

My first impression of the Ponto 4 was that it was much smaller than my previous BAHS. I also loved that I could hear more all around me and not just sound coming from in front. It has a smaller, sleeker design, so if someone were concerned about others seeing their processor, they wouldn’t have to be as compared to other devices. I also noticed I could hear clearly outside even in the middle of New York City, and found it supported my active lifestyle. For example, I could listen to music better and really focus on my workout when I went for a run.

The Ponto 4 was pretty cool during my NYC visit after the video shoot. I was really still getting used to hearing everything around me – it took a few hours. It sounded like 360° hearing, rather than sound coming at me only from the front. When I was heading home and inside the airport, I noticed how noisy and crazy it was, and yet I could tell where all the different sounds were coming from. I had the same experience outside in Times Square — I could pinpoint where all the sound was coming from.

A month in and still loving Ponto 4

Having worn my new Ponto 4 devices for a month now, I can say that they have made a difference in my daily life — definitely at work, because it’s easier to hear everything. I can tell where speech is coming from. It’s also easier to have Ponto 4 while working out because I don’t need to wear a streamer around my neck. I recently went to a wedding and a Father’s Day celebration, and I was able to hear every conversation all around me and understand what was said. This is much better than the way it used to be, when I had to actively focus to my left or right in order to hear speech coming from either side but couldn’t hear and process conversations from both sides at the same time.

Ponto 4 is definitely smaller than my previous Ponto Plus. The features that really continue to stand out for me are the wireless connectivity — being connected with the (Oticon ON™) app and my smart devices. It’s been really great using that connectivity. Also, the Open Sound Navigator™ enables me to hear sounds all around me.

The Ponto 4 are comfortable to wear. Because I have thick hair, I love that the new design doesn’t have a volume control on-board, because my hair used to get stuck in that all the time and pull. Also, the sticker with Mute used to rub off all the time, so I don’t miss that either.

Listening to music is clearer, more like listening through surround-sound headphones. Phone calls are also clear, even video calls (e.g., Facetime). Ponto 4 allows me to feel more confident about wearing aids and focus on the sounds of everyday life. I am looking forward to using the new Ponto 4 as a doctoral student at Northern Kentucky University in the fall of 2019!

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Want to learn more? Click here to read about Ponto 4.

Ready to get a new processor? Click to learn about the upgrade process, including how to receive assistance from our Reimbursement Support team.

Initial thoughts on the Ponto 4 – Oticon Medical has done it again!

Sandi Arcus is a Dispensing Audiologist in Nevada. Born with single-sided deafness (SSD), she as always had a passion for helping others who are hard of hearing. She started her career in Pennsylvania as an audiologist in a busy ENT office, then in private practice. She currently works at an audiology clinic in Henderson, NV. Sandi holds a Master of Science degree in Audiology from Bloomsburg University, is a Fellow with the American Academy of Audiology, and holds a Certificate of Clinical Competency from the American Speech-Language Hearing Association.

As both an expert in hearing health and someone with first-hand experience in hearing loss, Sandi kindly offered to share her initial thoughts (and a couple of homemade videos) from her trial of Oticon Medical’s Ponto 4 bone anchored hearing system (BAHS).

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I did the initial setup myself, because I’m really picky and odd about my programming. My first impression was that the Ponto 4 sounded the closest to my normal hearing ear as any other hearing aid or BAHS has come close to. I was impressed but not surprised — if Oticon Medical releases a new processor, I know it won’t be good… it will be great!

Streaming phone calls and music with ease

I placed a call while streaming to the Ponto 4 and the person on the receiving end was impressed with the clarity. On my side, I was able to hear the speaker without issues. Streaming music was pretty impressive as well. It wasn’t tinny or hollow-sounding.

Ponto 4 passes the wind and noise test

I like to “beat up” my processor — push it to the limits — so I next planned to be a passenger in my car (Ponto side toward driver) with the windows down and music on. I don’t typically have the windows down when driving because I can’t hear (and it messes up my hair) so I knew this would really allow me to test the Ponto 4 out.

 

These videos don’t quite do it justice. I had the air conditioning blasting and the radio on pretty loud. My daughter and husband said they couldn’t hear each other or me, but I heard them.

Kudos Oticon Medical — you did it again!

I could never have heard either my husband or daughter in that noisy car without the Ponto 4. Knowing how OPN™ technology works helped me figure out the biggest difference: I still knew the noise was there. It wasn’t distorted. There wasn’t a sudden mic change that was audible. However, my brain knew that speech was what I needed to hear. Speech stood out naturally without strain and without compromise.

My one word for Ponto 4? Awesome!

Click here to learn more about the Ponto 4 from Oticon Medical.

The Ponto Loaner Program: Bridging the gap, because sound matters

Early access to sound is the key to linguistic development

Children require a lot of things to acquire speech as they grow. Chief among these? Exposure to sound – specifically spoken language, as early access to sound promotes optimal speech and language learning. The best way to ensure they receive this access is by providing hard of hearing youngsters with premium hearing care as soon as possible.

The role of sound in childhood development

From infancy through early childhood, we pick up language through daily exposure to spoken words, eventually reaching the stage where we begin to speak and repeat those words. Research indicates that children need to hear and understand how words are used contextually — and hear themselves repeat those words — to achieve comprehension and the ability to use language clearly and accurately.[1]

Although sound enters through the ears, hearing occurs in the brain — particularly language processing. Physically, the growth of a child’s auditory brain center requires regular sound stimulation, without which they might never fully develop the ability to process and comprehend language. Kids whose hearing loss goes untreated will typically experience linguistic developmental delays and struggle to make themselves understood verbally throughout their lives.[2]

Difficulty hearing contributes to educational and social challenges

Unless they attend a school for the deaf and hard of hearing, children with unaided hearing loss will likely experience significant difficulties learning.[3] Mainstream schools require kids to listen to lessons in the classroom, directions during playground and sports activities, and engage verbally with teachers and classmates throughout the day. Those who cannot hear often fall behind their peers, especially if they are held back a grade. Combined with frustrations stemming from straining to hear and communicate daily, academic delays can lead to youngsters withdrawing, avoiding in-school socializing and extracurricular activities. Feelings of isolation and being overwhelmed academically could contribute to negative lifelong issues like loneliness, depression, and low self-esteem.[4]

Aiding children who have conductive hearing loss

While traditional hearing aids can help many children, some kids require greater assistance – a bone anchored hearing system (BAHS) – because they are missing all or some of the organs required for natural hearing (i.e., conductive hearing loss). This presents parents with an additional challenge, as children typically must reach the age of five before they can receive an implant, plus many parents need insurance coverage to afford them. Since we develop many of our fundamental language skills before five, this creates a treatment gap that could permanently affect linguistic development.

Fortunately, BAHS can be used to help children even before implantation. Babies and toddlers can wear the devices with a softband, which is basically a head band that holds the BAHS processor against their skull without surgery. While skin contact doesn’t provide the same level of amplification as when the processor is affixed to an abutment, a child will still receive significant developmental benefits, such as early acquisition of the building blocks of language and the ability to participate more easily in the world around them.

However, the question of affording the processors remains, as insurers often take some time to approve coverage of these necessary devices.

What to do while waiting for insurance coverage

You might find yourself frustrated while waiting for your insurer to approve your child’s BAHS, especially after being told all the benefits of early-as-possible treatment. Fortunately, Oticon Medical offers an option while you’re awaiting insurance approval, so you can get your child the hearing device they need now: the Ponto™ Loaner Program. This program is designed to help your child receive the premium hearing care they need to thrive without delay.

The program provides Ponto sound processors and softbands for children from birth to five years of age who require direct amplification to hear speech and sounds. Your child will benefit by being given the ability to hear sounds during their critical early years, enabling them to participate actively in the world around them while you’re awaiting third-party reimbursement approval.

For details on how to enroll in the loaner program, please speak to your audiologist or feel free to contact us.

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Gabrielle Simone is a Clinical Territory Manager in New England with Oticon Medical. She has worked in private practice and hospital settings and has a specialization in clinical application for hearing aids and cochlear implants.  For the past 6 years, Gabrielle has worked as a Training and Education Specialist for the Northeast and Western New York region, for Widex and Oticon. In this role, she provided technical, clinical, and product support to audiologists and hearing instrument specialists (HIS). She also served as an adjunct professor at Northeastern University in the AuD program. An alumna of Emerson College, she earned her M.S. in Audiology from the University of Connecticut and her Doctor of Audiology from the University of Florida. In her current position with Oticon Medical, she provides clinical, technical and sales support to physicians, audiologists, and hospital personnel.

[1]  Committee on the Science of Children Birth to Age 8: Deepening and Broadening the Foundation for Success; Board on Children, Youth, and Families; Institute of Medicine; National Research Council; Allen LR, Kelly BB, editors. Transforming the Workforce for Children Birth Through Age 8: A Unifying Foundation. Washington (DC): National Academies Press (US); 2015 Jul 23. 4, Child Development and Early Learning. Available from: https://www.ncbi.nlm.nih.gov/books/NBK310550/

[2] Early Intervention and Language Development in Children Who Are Deaf and Hard of Hearing Mary Pat Moeller Pediatrics Sep 2000, 106 (3) e43; DOI: 10.1542/peds.106.3.e43

[3] Vogel, S. & Schwabe, L. (2016). Learning and memory under stress: implications for the classroom. npj Science of Learning 1, Article number: 16011

[4] Theunissen SC, Rieffe C, Netten AP, et al. Self-esteem in hearing-impaired children: the influence of communication, education, and audiological characteristics. PLoS One. 2014;9(4):e94521. Published 2014 Apr 10. doi:10.1371/journal.pone.0094521

Meet Your Friends at Oticon Medical: Part 3

Get to know your friends in the US Customer Service department

Welcome to Part 3 of our new blog series, Meet Your Oticon Medical Friends! In this first set of posts, we’ve asked the members of our US Customer Service Team to tell you a bit about themselves. Get to know the caring people who take your calls, place orders, solve problems, answer your questions, and much more.

In case you missed them, here are the links to Part 1 and Part 2.

Meet Michael

I have worked at Oticon for six years, the last ten months in customer service. I enjoy interacting with customers, getting to know them a little, and being able to help them solve their problems

Service representatives on phone

One of my favorite stories about helping out a caller involved a person who was having a hard time in her daily life. She was a nurse struggling to pair her Ponto processor with the Streamer. She started out the call really upset, so I kept my voice calm and guided her through it. Toward the end of the call, she explained that she’d had a tough day at work, and we started chatting casually because she felt so much better. By staying calm and helping her resolve her issue, I’d made her day better.

After a busy day at work, I like to go home and watch something funny on television. One of my favorite shows is The Goldbergs – also Blackish and Man of the House. As for films, my favorite all-time movie is Top Gun, and I also like Angels and Demons, the sequel to the Da Vinci Code.

I have a pet cat, a Tabby named Mona. She’s only a year old. She lived in the backyard of one of my bother-in-law’s house, and sadly, she was part of a feral cat litter that lost its mother. The kittens were all adopted out, and I took Mona. Now she is extremely spoiled! She likes to jump on me while I’m exercising at home.

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Do you need assistance with your or a family member’s Ponto bone anchored hearing system? Click the button to contact Oticon Medical — we are here to help!

Contact Us

Meet Your Friends at Oticon Medical: Part 2

Get to know your friends in the US Customer Service department

Welcome to Part 2 of our new blog series, Meet Your Oticon Medical Friends! In this first set of posts, we’ve asked the members of our US Customer Service Team to tell you a bit about themselves. Get to know the caring people who take your calls, place orders, solve problems, answer your questions, and much more.

Meet Donna

I have been with Oticon Medical for four years, and I’ve worked in customer service for most of my career. The part of the job I enjoy most is being able to assist our customers and patients with any questions or concerns they may have. I find it rewarding to help patients with service orders as well.

Before I came to Oticon Medical, I worked for a family-owned import company that manufactured candle gifts and accessories. I was there almost nine years before the company closed. We had a booth at the New York Javits Center for several years, which was a lot of fun!

I also lived in Lynn Haven, Florida for a time, which was maybe five miles to Panama City Beach. It was so beautiful! The sand was so white and it felt like I was walking on flour because it was so soft.

Nowadays, after a busy day at work, I like to unwind by meeting up with friends for dinner or just going home and watching television. My favorite movie is The Sound of Music.

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Do you need assistance with your or a family member’s Ponto bone anchored hearing system? Click the button to contact Oticon Medical — we are here to help!

Contact Us

Meet your friends at Oticon Medical

Get to know your friends in the US Customer Service department

Welcome to Part 1 of our new blog series, Meet Your Oticon Medical Friends! In this first set of posts, we’ve asked the members of our US Customer Service Team to tell you a bit about themselves. Get to know the caring people who take your calls, place orders, solve problems, answer your questions, and much more.

Meet Beverly

My name is Beverly, and I have worked at Oticon Medical for almost 9 years. I’ve worked in Customer Service and Operations Management since 1984.

Before Oticon Medical, I worked 30 years in the steel industry in the Midwest as a Customer Service Manager. During my early years in this industry it was considered very unusual for a women to be in management. It was a very male-dominated industry back then, dealing directly with the automotive industry (a tough group of customers). It was quite an education.

When I moved back home to New Jersey to be near my family, I decided that my next job would be in an industry that sells a product that benefits people. Oticon Medical was a perfect fit for me. I really enjoy hearing our patients talk about how much our product has changed their lives.  Working in customer service at Oticon Medical is a pleasure. We have a great product and we all work very hard to make sure our patients and customers are happy with our service.

Here is one of my favorite on-the-job stories: I had a mom call on a Friday crying hysterically because her son lost his processor and they were literally leaving for vacation the next day. She was actually having a hard time breathing because she was so upset. Her husband was very angry with her because for some reason he was blaming her. I asked her what time her flight was and then told her we could have his replacement there by 8:00 am on Saturday morning.  He would have to wear it without it being programmed to his settings but it was better than nothing. She asked me how much it would cost and I said, “Nothing,” because it was covered under warranty.  She cried even harder, but happy tears this time.

My personal experience with hearing loss involves my sister-in-law. She saw an ENT a few years ago because my brother got tired of hearing her say, “What?” Ended up that she needed a hearing aid, which we purchased from Oticon Inc. as part of the employee purchase program.  She loves it and so does my brother!

Louie and Gracie

One of my favorite ways to unwind if I have a particularly stressful or busy day is to take a last-minute ride to the Jersey Shore to have dinner with family. I also enjoy spending time with my two dogs, Louie (a Shih-Tzu/Maltese) and Gracie (a Maltese/Yorkshire Terrier). I’ve had them since they were six weeks old — they are ten now.

I’ve lived in quite a few places in my career, including Ohio, Pennsylvania, Virginia, Alabama, and Toronto. Prior to Oticon Medical, I moved around quite a bit as part of my job but I’m happy to finally be home in New Jersey!

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Do you need assistance with your or a family member’s Ponto bone anchored hearing system? Click the button to contact Oticon Medical — we are here to help!

Contact Us

Using Social Media to Support Hearing Health Advocacy_5

Part 5 of 5

In Part 4 of this series, I provided tips on how to put the “social” in your social media. In this edition, the conclusion, I’ll talk about how to analyze your performance and adjust if you find you’re off-track in reaching your goals.

Analyze and adapt

All social media platforms offer statistics you can use to track the performance of each post you’re making. You’ll want to keep an eye on Engagement in particular – the number of Likes/Shares/Comments on Facebook and LinkedIn, retweets and comments on Twitter, and “regrams” and comments on Instagram. By reviewing and tracking this data you can make informed content strategy decisions based on which items performed well or not. Expect that you’ll have to periodically tweak your topics, balance of post types, post release times, and more over time as audience makeup and preferences change.

You’ll also want to keep an eye on your Reach to make sure your audience is even seeing your posts. This is especially true now that Facebook has made it all but impossible to reach your entire (or even the majority of) your Fans/Followers list without paying to boost a post. You might need to strategize and decide which posts you should boost and how much money you can afford to put behind these to reach as many people as possible. Obviously, anything boosted should include a clear call to action in support of your goal.

Nothing succeeds like success

Ultimately, you will know your online strategy is working if you attain that defined and measurable goal you set. Whether it’s an increase in donations or number of event attendees, gaining more advocates for your cause or influencing legislation, skillful utilization of social media can go a long way toward helping advocates like you achieve your goals.

Do you or a loved one need your hearing tested? Find a clinic near you now!

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Hildy Silverman is the Manager of Digital Online Marketing for Oticon Medical US. She has nearly 30 years of experience in corporate training, traditional and online marketing, and professional/technical communications for a wide array of industries, most recently at a global hearing aid manufacturer.

Using Social Media to Support Hearing Health Advocacy_4

Part 4 of 5

In Part 3 of this series, I provided suggestions on how to choose the right social media channels to maximize your digital reach. This week, in Part 4, I offer tips on how to put the “social” in your social media.

Sharing is caring

The point of social media is interaction. You want to draw visitors to your content, engage with it (and you), and ideally take an action that supports your established goal. The best way to do this is make sure whatever you share is interesting and relevant to your target audience and includes an engaging visual element (photo, .gif, or video).

Regularity is also key, so make sure you establish a content release schedule you can manage consistently. This rewards audience loyalty to your properties, which in turn allows you compete against all the other social outlets vying for their attention. Examples of good schedules include one post on Facebook or three-five daily tweets on Twitter per day. Remember, you can utilize a content management platform like HootSuite to schedule posts/tweets in advance so that you aren’t overwhelmed by a frequent need to post. Even without one of these platforms, you can schedule ahead on Facebook from the platform itself.

Don’t forget the hashtags

Make sure you learn how to use hashtags on all your platforms – they’re not just for Twitter anymore! “Ride” popular hashtags related to your cause so that more of your potential audience can discover your content. Using single-sided deafness (SSD) as our model cause again, you could include #deaf, #hearingloss, or #hoh regularly with your posts, which makes them show up when someone performs one of these common searches for content. Additionally, if you see a hashtag is trending that relates to your cause (e.g., #WorldHearingDay) you could include it in a post linking SSD to the importance of getting your hearing checked. Just make sure you don’t go crazy with the hashtags – using too many in relation to the amount of content provided in a post has been shown to reduce engagement.

One more post to go in this series! In my next post, I’ll provide an overview on how to analyze the results of your online efforts and tweak them to achieve your goals.

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Hildy Silverman is the Manager of Digital Online Marketing for Oticon Medical US. She has nearly 30 years of experience in corporate training, traditional and online marketing, and professional/technical communications for a wide array of industries, most recently at a global hearing aid manufacturer.

Using Social Media to Support Hearing Health Advocacy_3

Part 3 of 5

In Part 2 of this series launched last week, I provided suggestions on how to set S.M.A.R.T. goals for your online activities. This week, in Part 3, I’m going to take you through how to choose the right social media channels to maximize your digital reach.

Choose the right channels

I recommend setting up a “home base” online first — a website if you have a larger organization with multiple goals or a blog page if your organization is small or a solo effort. WordPress and Wix are two examples of free, user-friendly site builders available to help you establish a basic web presence. Your site or blog will provide a source of regular content to share through your social media properties. It will also give you a central location to which you can drive online visitors and get them to take an action (e.g., donate, learn more, sign up for emails and events, etc.), which you will need for tracking purposes.

Research your target audiences and where they tend to gather online to assess which social media platforms will best support your efforts. Focus on developing one or two properties first. Most activists and advocates start with Facebook and Twitter, but platforms like Instagram, Pinterest, and Snapchat can be quite effective as well.

A YouTube channel is a powerful tool, as videos increase engagement with social posts. They can be shared from your channel by friend, fans, and followers through every social media platform, and are the content likeliest to go viral. However, you (or someone in your organization) obviously needs the expertise and time to create them.

LinkedIn tends to draw a more career-focused, professional audience, which may or may not suit your goals. Reddit gets tremendous traffic, but many find it complicated, riddled with trolls, and too much of an attention drain to manage. Tumblr is popular, especially with younger audiences (tweens, teens, and 20-somethings primarily) — depending on your goal, that audience might be worth your effort to cultivate but go in knowing that it is a constantly updating outlet. Plus, you’ll be competing with extremely active fandoms and similar lighthearted content for attention.

Managing multiple social properties

If you do reach a point where you want to utilize multiple platforms, it’s a good idea to learn a social media management tool (a couple tried-and-true options offering free basic versions include HootSuite and TweetDeck). These allow you to schedule multiple posts across platforms even in advance, plus they let you monitor comments and messages, so you can interact with your audiences in a timely and consistent fashion. If you’re willing to invest in upgraded versions, you can use them to track valuable performance statistics like audience engagement all in one spot.

Hope this information is helpful! In my next post, I’ll provide tips on how to put the “social” in your social media.

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Hildy Silverman is the Manager of Digital Online Marketing for Oticon Medical US. She has nearly 30 years of experience in corporate training, traditional and online marketing, and professional/technical communications for a wide array of industries, most recently at a global hearing aid manufacturer.

Advocacy leads Kim Russell to find the right hearing solution for her single-sided deafness

Kim Russell

At 10 years old, Kim Russell was diagnosed with a chronic ear infection that could not be helped with antibiotics. She underwent a mastoidectomy to remove the infection, resulting in permanent hearing loss in her left ear. Her mother, having had the same issue when she was younger, also lost her hearing and therefore single-sided deafness (SSD) was a normal part of life in her family.

“School, work and social situations were hard, and the options were not as robust as they are now,” Kim said.

Kim became accustomed to living life with one good ear and didn’t receive intervention or aid until she was 25. Her job had hearing aid coverage and she looked into what options were available for her hearing loss. She discovered BiCROS hearing aids and wore them for 30 years. Although the hearing aids helped, no solution is perfect. Crowds were still difficult and loud places like bowling alleys and restaurants made it impossible to hear people speaking and know where sound was coming from. Her audiologist had never mentioned any other options, so she believed BiCROS was the only type of hearing loss solution available to her.

A chance encounter with a bone anchored hearing system

Kim stumbled upon a bone-anchored hearing system (BAHS) on Facebook when a friend happened to post a video at the right time. “One day on Facebook, a friend of mine who is a nurse posted a video on her Facebook page and normally it wouldn’t be anything I would pay attention to. It was something about a surgeon performing a surgery for the first time in West Michigan. They were doing a MIPS procedure (Minimally Invasive Ponto Surgery). He’s the only MIPS surgeon in this part of Michigan and they mentioned single-sided deafness. I did some research and realized this was for people like me!”

Kim searched for the name of the doctor’s office online and learned it was located in the building next door to her dentist. She scheduled an appointment, and learned she was a great candidate for the Ponto System. After trialing a Ponto BAHS on a softband for a week she had the MIPS surgery in July of 2018 and received a Ponto 3 SuperPower. “It was easier than a dental procedure. I was in, out, dressed and drinking coffee in about 58 minutes,” she said.

A new world of sound emerges with the Ponto 3 SuperPower

After Kim’s MIPS procedure and Ponto 3 SuperPower activation a new world of friends, advocacy, and interaction opened up to her.

“For the first time since getting my Ponto, I went for a walk with a friend. I’ve always kept people on my good ear (right side) so we put her on my left to see what would happen. I about jumped out of my skin. Her voice was clear and crisp, even with the radio blaring in the background.

The sound quality from trying the Ponto on a softband vs. an abutment is so much better, so crisp. I call it ‘organic’,” she explained.

As Kim has learned more about Ponto and become more involved in the hearing loss community, she has learned just how important advocacy is. “How did I go so long being hearing impaired and not knowing there were other options? This BAHA World Hearing Facebook group was where I received most of my education. It’s important for people to look into all of their options, and do their research.”

Kim’s advocacy and education came full circle last year after she attended Oticon Medical’s yearly advocacy conference. She met fellow Ponto users and collaborated with Oticon Medical staff.

“Before, I had never told anyone I wore any kind of hearing aid. This time, as soon as I got my abutment I shared it on Facebook because it’s important to get the word out. Knowing what was available made a difference in my life. Every now and then I notice the crispness of something I haven’t heard before. I hope advocacy and sharing my story can do the same for someone else.”

To learn more about the Ponto 3 SuperPower and be connected with our team click below:

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