Category Archives: Customer Stories

Meet Ponto User Jack Herne

Happy Friday! Today we’d like to introduce you to Jack Herne who talks about how life has changed since he received his Oticon Medical Pontos.

“The air conditioning would just break up every single conversation. Now, thanks to my Ponto, I can actually hear people talking. There’s a lot less ‘can you repeat that again?’.

Listen to the full story below:

If you would like to know more about the Ponto system and speak to an audiologist, click the button below and we will connect you.

Speak to an Audiologist




Meet Ponto User Dee Inman!

We asked Ponto users to share their experience with us about what life is like with their Oticon Medical Ponto. Over the course of the next few weeks, we’ll be sharing their responses and hope it inspires you to choose sound, choose Ponto.

Our next user video comes from Dee Inman, who talks about the difficulty of social situations and how her Ponto has made a difference.

“I have worn other devices and whenever I did I would still isolate myself from situations when I had to be around other people. But with my Ponto, I’m able to have conversations with those around me in a restaurant, when it’s noisy, I can converse with those at my table. Family situations, I don’t shy away from those, I don’t isolate myself anymore.” 

Listen to the full story below:

If you would like to know more about the Ponto system and speak to an audiologist, click the button below and we will connect you.

Speak to an Audiologist




Meet Ponto User Winslow Pipes!

We asked Ponto users to share their experience with us about what life is like with their Oticon Medical Ponto. Over the course of the next few weeks, we’ll be sharing their responses and hope it inspires you to choose sound, choose Ponto.

This weeks user video comes from Ann and Winslow Pipes who share their journey of selecting the Ponto Pro Power.

“We didn’t notice any feedback at all and the TV wasn’t getting turned up as loud anymore. Once he (Winslow) had it implanted, he was so pleased with the clarity and volume we decided to implant his left side as well as his right”

Listen to the full story below:

If you would like to know more about the Ponto system and speak to an audiologist, click the button below and we will connect you. 

Speak to an Audiologist




“Whoa!” is Davin’s Response to His Ponto Pluses

We met Shannon Gordon when she posted a video of her son, Davin, trying his Pontos on abutments for the first time. Shannon shared Davin’s story with us, and now we’d like to share with you too.

“Davin was born bilateral microtia and atresia. He has had bilateral canaloplasty, and Medpor. Davin received his first bone anchored hearing system (BAHS) at 7 weeks old. Two years ago we upgraded to bilateral Ponto Pluses. What an amazing transformation! On February 5, 2016, he had the surgery at U of M hospital. This video is of him receiving his Pontos on the abutments for the first time, 3 months after surgery. He loves them! Thank you Oticon for an amazing product and allowing my son to have the best hearing option out there!”

The video below captured his reaction to wearing his Ponto Pluses on abutments for the first time—3 months after his surgery.

Continue reading

A Social Story: Ross Wiseman’s Journey of Getting his Ponto Plus Power

 

Ross Wiseman

Ross Wiseman

Today, we’re delighted to share this great timeline from Ross Wiseman through his own social media posts.

It’s his journey in deciding on and getting the Oticon Medical Ponto Plus Power bone anchored hearing system (BAHS). Through responses from the community and his own evaluation, Ross is happy and hearing great with the Ponto Plus. 

Continue reading

Adam Shares His Journey with Hearing Loss and the Ponto Bone Anchored Hearing System (BAHS)

We are so lucky to be able to share Erin Wiggle’s heart-felt story about her husband, Adam. Adam serves in the Navy and has an Oticon Medical Bone Anchored Hearing System (BAHS), the Ponto.

Erin shares  Adam’s account of his ordeal of chronic ear infections and multiple surgeries throughout the years that finally led to permanent hearing loss of his right ear. In her post, she leads us through Adam’s journey to getting his Ponto. Adam adjusts his life well with his Ponto. However, he reveals that one of his adjustments is dealing with the insensitivity of strangers. Adam said, “The constant questioning from strangers has left me a little bitter.”

Continue reading

Teen Shares Her Minimally Invasive Ponto Surgery (MIPS) Surgery Story with the World

UPDATE: The Minimally Invasive Ponto Surgery (MIPS) procedure has now received FDA clearance and will soon be available in the United States.

Ponto surgery with tissue preservation has been done for a few years now. Also, many physicians use a “punch” incision with this technique. What this new MIPS surgery and surgical items provide are the first tools designed specifically to support and advance these great techniques with the aim at making it easier and more safe for patients to get the best possible results.

An excited 15-year-old, Karina Theoret, shared her story about getting an abutment for her bone anchored hearing system (BAHS) with a new surgical procedure, Minimally Invasive Ponto Surgery (MIPS). When she stepped into the operating room at the Montreal Children’s Hospital last week, she was more excited than nervous. Karina has been deaf in her right ear since she was born. Soon, she’ll be able to hear with a bone anchored hearing system.

MIPS Surgery Because Karina is the first person in North America to undergo surgery with this new technique, her story was captured and shared by CTV News Montreal, and you can view it below.

Continue reading

Krissia Comes Home Her New Ponto Plus BAHS with Help from Ear Community

Meet Krissia Lopez Romero, an eight-year-old girl with bilateral Microtia and Atresia. Born in El Salvador, she now lives with her family in Falls Church, Virginia. Because Krissia was born in El Salvador, she does not qualify for Medicaid and her family has been unable to help her obtain hearing devices. In addition to Krissia’s Microtia and Atresia, she also has severe scoliosis and complex heart conditions that limit her activities. In fact, Krissia is due for another heart procedure soon.

Until now, Krissia gets a Ponto Plus Bone anchored hearing deviceKrissia has been able to borrow two bone anchored hearing devices provided by her school along with an FM system. However, the hearing devices must remain at school, and Krissia goes home without her hearing every day. Because of this, communication for Krissia has been a struggle. Her mother, Claudia Romero, worries about her speech development and her safety without the help of hearing devices.

Recently, that all changed for Krissia.

Continue reading

Audiology Online Webinar: ‘A Parent’s Perspective in Decision Making in Bone Anchored Hearing Systems’

Last week, Oticon Medical and Audiology Online hosted a webinar to provide an inside look into the perspective and decision-making process of parents with children who can benefit from bone anchored hearing systems.

The webinar featured Melissa Tumblin and Ann Pipes, both mothers to children who use bone anchored hearing systems. Melissa’s daughter Alyssa (Ally) wears the Oticon Medical Ponto Plus on a soft band. Ann’s son, Winslow, made his own decision to have surgery to wear his bilateral Ponto Pluses on abutments as implants. Melissa is also the Founder and Executive Director of Ear Community, and Ann is a founding member of Little Ears Hearing Center, a non-profit pediatric audiology clinic in Louisville, KY.

Melissa and Ann shared their stories, and in doing so the audience learned:

  • How to identify the parent consideration process in selecting a bone anchored hearing system for a child
  • The various types of FM systems used by most schools
  • How Ann and Melissa learned of bone anchored hearing systems and the products their children tried before the Ponto system

Continue reading

Giving Sound to a 6-year-old Girl in South Africa

Think about how many times in a given day someone says your name, and you instinctively turn to address them.

Lebo Pretty Ndladla, a 6-year-old South African native with Microtia and Atresia and Treacher Collins Syndrome, had never had that experience until recently. Lebo’s mother, Xolisile Mgwenya, came across a nonprofit organization in South Africa called the Give An Ear Foundation. Give An Ear helps children with Microtia and Atresia. The foundation worked with Lebo and her mother and got in touch with the South African Association for Audiologists (SAAA) and worked with Ear Community, here in the United States, to arrange for free hearing tests and programming of donated bone anchored hearing devices.

Continue reading