Category Archives: Helpful Information

Persistence pays off for a Ponto mom

Rachel and her son Maxwell have come a long way in the last year in finding the right hearing device to alleviate his hearing loss. Maxwell was born without an ear canal, and at nine months old his mother Rachel fought to find the right hearing solution for her son.

However, when Maxwell received his Ponto on a softband, a new struggle emerged.

Maxwell didn’t keep it on. It went straight to his mouth. I felt selfish for accepting this. I started to feel guilty. What if he never wore it?

Rachel was struggling with what many parents of young softband users struggle with—keeping the Ponto on their child’s head and out of their mouth.

Her solution? “Ponto time!” Every day Rachel would cheerfully tell Maxwell it was “Ponto time,” and for five minutes she’d work with him to keep his Ponto on.

Her persistence has paid off.

He just turned a year, and he LOVES his Ponto. He wears it all the time without messing with it. I don’t need to monitor him anymore. He plays independently with it on.

Rachel’s advice to other parents struggling to keep their children wearing their Pontos – don’t give up!

If your little one is struggling or goes through a regression phase, it will get better! They will soon understand what this beautiful device provides!

The new Ponto Softband is now available for purchase in our Webshop! I

If you’d like to learn more about how the Softband can provide early support for children with hearing loss, you can click here to speak to a representative.

4 Tips for Traveling with Your Ponto

I’ve been doing some traveling recently and was reminded of some of the unique considerations I have as a Ponto user. All the elements of travel, from packing to making it through security, can be stressful for anyone if they’re not prepared. So on my latest trip, I made a mental note of all the things I do—or should do—to make traveling with my Ponto easy and stress-free. 

Here are a few tips based on my recent travels:

1. Pack smart

First, packing everything you’ll need in the right places is essential. For example, I usually take two packs of batteries; one in my carry-on and the other in my checked luggage. That keeps me covered in case my bags are lost or I need fresh batteries in-flight.

Also, don’t forget to pack any accessories or attachments you may need. Things like Streamers, dehumidifiers, charging units, and protective cases can be easy to overlook when packing, but you’ll be glad you have them when you’re on the road!

2. Going through security

Going through airport security as a Ponto user isn’t much different than it is for anyone else. My Ponto has never set off any alarms or caused any problems, however, I have been asked about it on several occasions.

Typically, security personnel just want to know about the device and how it functions. It’s also important to point out that it doesn’t utilize a cellular signal, which I’ve been asked about before. It’s also possible that an agent will ask you to remove your processor and send it through the x-ray along with your carry-on items. This won’t harm your processor, so no need to worry if you’re asked to do this.

3. In-flight experience

Wearing your Ponto on the plane is a personal preference, but there are a few things to think about before you stow away your bags. If you like to sleep during flights, for example, you may want to take off your processor as it may not be as comfortable.

If, on the other hand, you like to watch movies or listen to music, be sure to have extra batteries and accessories readily available. When I’m not sleeping, I like using my Streamer, which utilizes Bluetooth, to listen to music or watch movies.

When it comes to sound quality, I’ve never experienced any changes in performance with my Ponto. In fact, I’ve found that because my bone-anchored hearing system doesn’t fall victim to the familiar popping and pressure during take-off and landing, I’m still able to hear rather normally. An added bonus!

4. Check the weather

A sunny forecast doesn’t just mean packing extra sunblock. Climate is an important factor in caring for your device while you’re away from home. Warm, humid climates won’t harm your Ponto, however, as with any electronic device, it’s best to avoid excessive moisture and don’t forget to take off your processor before jumping in the pool!

Have you had any experience traveling with your Ponto? Share your thoughts with me on Twitter or Instagram.

Want to learn more about the Ponto family of processors? Click the button below to be connected to a representative from our team.

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About the author

After attending Oticon Medical’s patient advocacy event in 2016, I knew I wanted to take action on my advocacy in a new way. I am in awe of the work that Oticon Medical does, and even more so excited by the ways in which the work is done. I’ve always been very adept in social networking and media and knew I wanted to use my skill set in a professional, progressive and communal environment.

The Journey to the Best Hearing in the Classroom

Many of our Ponto users who are children have experienced positive change, particularly in the classroom. If you’re considering aiding your child with a hearing device it’s important to understand how louder environments, like classrooms or playgrounds, can affect a hearing device.

Melissa Tumblin, founder of Ear Community, whose daughter Ally is a Ponto user shares some great insight on setting your child up for success in the classroom.

Ally Tumblin wearing her Ponto Plus on a Softband

Ally has a severe hearing loss in her right ear (65dB-70dB). She was tested at a 65dB hearing
loss yesterday. Ally was tested while wearing her BAHS (Ponto Plus) made by Oticon Medical in the booth and her hearing with the hearing device is brought back up to the normal hearing range (between 15dB to 20dB)….which has been the norm for us over the years with her testing and Ponto.

However, this time the audiologist chose to include noise interference in the sound booth – lots of background noise to see how well Ally could hear and covered her mouth when saying words and sentences to Ally, asking her to repeat them back to her. Well, even when aided, her hearing dropped to 56% (when it was in the normal hearing range without background noise) because of all of the noise. But then, the audiologist added Ally’s FM system back in and also removed the card from her mouth so Ally could see her lips when she spoke to her and her hearing response went back up to 96%! (which is great!)

So, the lesson learned here for those of you who are considering aiding your child (or yourself) with a hearing device is that hearing devices help amplify sound and help make things louder, so you can hear better. When extra noise is added to your daily activities, it can still be difficult to hear everything. However, when you combine an FM system (such as to help your child hear better in the school classroom), and your child is being taught how to be a “visual” learner and be aware to always be looking, watching and reading lips, then together….all of these things help optimize your child’s maximum potential to hear his/her very best.

I see such a difference with her and her Ponto, every day! Thank you Oticon Medical! Thank you for helping my daughter hear her best with her Ponto Plus!

Want to learn more about our newest addition to the Ponto family of processors? Click the button below to be connected to a representative from our team.

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2017 Ear Community Microtia and Atresia Summer Family Picnics

It’s that time of year again when the weather gets warmer and we start making our summer plans! We’re thrilled to once again be sponsors and participants in the Ear Community’s Microtia and Atresia Summer Family Picnics.

Every year, Ear Community hosts picnics all around the world helping bring Microtia and Atresia families together to share experiences and make new friends. Medical professionals such as Microtia and Atresia repair surgeons, anaplastologists, ENT’s, audiologists, and therapists along with hearing device companies all come together at the events to educate and inform attendees of their options. The picnics are free and provide lunch and family friendly activities.

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This year’s picnics will take place in the following locations around the U.S.:

Maryland Ear Community Picnic
Annapolis, Maryland
Date:  Saturday June 10th, 2017
Time:  11AM to 3PM
RSVP to Heidi at:  AnnapolisEarCommunityPicnic@gmail.com

Texas Ear Community Picnic
Austin, Texas

Date:  Saturday, June 10th, 2017
Time:  11AM to 3PM
RSVP to Heidi at:  AustinEarCommunityPicnic@gmail.com

Colorado Ear Community Picnic
Broomfield, Colorado
Date:  Saturday June 24th, 2017
Time:  11AM to 3PM
RSVP to Melissa at:  ColoradoMicrotia@hotmail.com

New York Ear Community Picnic
Ardsley, New York
Date:  Saturday, July 22nd, 2017
Time:  11AM to 3PM
RSVP to Heidi at:  ArdsleyEarCommunityPicnic@gmail.com

Florida Ear Community Picnic
Fort Pierce, Florida
Date:  Saturday, July 22nd, 2017
Time:  11AM to 3PM
RSVP to Heidi at:  FortPierceEarCommunityPicnic@gmail.com

Tennessee Ear Community Picnic
Nashville, Tennessee
Date:  Saturday, July 22nd, 2017
Time:  1PM to 5PM
RSVP to Melissa at:  TennesseeEarCommunityPicnic@gmail.com

We look forward to seeing you there!

The sweetest sound for both mother and daughter

We’re thrilled to share a sweet and inspiring moment between mother and daughter as Teyana Gladden hears her own voice—and her mother’s—clearly for the first time, thanks to a Ponto softband.

Her mother, in awe, mentioned, “She’s talking softer”. To comfort her, Teyana whispers in her new heard voice, “It’s ok mama”.

You can read more about Teyana in this heartwarming story from The Daily Mail, and see the video of Teyana’s first moments of clear hearing. The video quickly went viral and we can see why!

We’re wishing all the best to Teyana and her family!

Interested in learning more about the newest Ponto system? Click the button below to be connected to a representative from our team.

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“We’re Just Trying To Do What’s Best for Him” – A Parent’s Perspective

Davin is 8 years old and was born with bilateral microtia and atresia. In the video below, Davin and his mother, Shannon Gordon, talk about his hearing journey with his Ponto’s and their experience with the new Ponto 3 SuperPower.

“Davin’s hearing is one of the most important things in our life and we’re just trying to do what’s best for him.” – Shannon

Interested in learning more about the Ponto 3 SuperPower? Click the button below to be connected to a representative from our team.

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5 Tips for getting haircuts with a Bone Anchored Hearing System

Since the time I obtained my Ponto Plus and have posted about it on my social media platforms, I’ve received quite a few questions from new Ponto users about living with a Bone Anchored Hearing System (BAHS). One question that pops up often is how to get a haircut when you have a BAHS.

In my life before my Ponto I never really gave a second thought to visiting a barber shop or salon. But once I had an abutment protruding from the side of my head, I naturally became a little more hesitant when someone was holding a pair of scissors near it.

Here are a few tips I’d like to share based on my experiences and those of fellow BAHS users:

I get a size 1 clipper on the area around my abutment, and it’s never been an issue.

1. Remove your processor – The most important thing to remember is to remove your BAHS before hopping in the barber chair. This immediately helps avoid any potential damage from scissors or clippers.

2. Talk to your barber or stylist – If I’m not familiar with a barber, I always make sure I mention my abutment and explain what it is so they understand what they’re working with. Here’s what I tell them:

  • The piece is not at all fragile, as it is a part of my head
  • Don’t use clippers under the attachment
  • Don’t attempt to shave or brush over the abutment with clippers, trimmers, or brushes and combs

 

3. If you dye your hair – Sandi, who dyes her hair advises paying extra attention to cleaning the area around the abutment as any residual dye can cause an infection.

 

 

 

 

4. If you have long hair – Those with longer hair, like Aly, typically just need to make sure that their stylist is aware of the abutment, and to instruct them not to brush over the site.

 

 

 

 

5. Heal up first – If your abutment is new, you’ll want to hold off on getting your haircut until the site is fully healed to avoid complications. Better safe than sorry!

And that’s all it takes! A little awareness goes a long way and the results are great! 

What’s your experience been like at the salon? Share your story with me now on Twitter or Instagram!

Want to know more? Click the link below to learn more about the Ponto family of processors!

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About the author

After attending Oticon Medical’s patient advocacy event in 2016, I knew I wanted to take action on my advocacy in a new way. I am in awe of the work that Oticon Medical does, and even more so excited by the ways in which the work is done. I’ve always been very adept in social networking and media and knew I wanted to use my skill set in a professional, progressive and communal environment.

The Power of Clarity – A Review of the Ponto 3 Power

As members of our community begin to try the new Ponto 3 family of processors, we’re in awe with the positive change it’s making in patients’ lives. One such change occurred for William and his mother, Hannah Wood.

Below Hannah gives her own review of the Ponto 3 Power:

William has had these (Ponto 3 Powers) on soft band for 6 days. He’s nearly 6.

When asked, he says they are better than the Ponto Plus as he hears the whole sentence and doesn’t lose words like he used to. I’ve noticed that he doesn’t ask ‘what did you say?’ anymore too and says it isn’t louder but is much clearer to hear.

From my perspective, I’ve noticed he’s much better at hearing me when I am behind him/suboptimal placement. Before, if we weren’t already engaged, it was hard to get his attention from such a position but not now.

The biggest indicator I have thought is the TV! Before without the TV box connected (via Streamer), I set a limit to a volume of 24 (he would have it in the 40’s if unchecked). Now, he naturally sets it around 18 which is where I have it.

Overall it is clear he hears much better and we’re both very happy.

Interested in trying the Ponto 3 family of abutment-level processors? The Ponto 3 SuperPower processors are in stock and now available! Just click the button below to learn more.


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Audiology Online Webinar: Oticon Medical’s Ponto 3 Sound Processor Family: Proven Technology to Make Listening Easier

Recently, Oticon Medical and Audiology Online hosted a webinar to describe the Ponto 3 family of sound processors in detail.

The webinar is led by Jaime Leigh Westbrook, AuD, an Audiological Trainer and Supporter based at Oticon Medical within Oticon Headquarters in Smørum Denmark. Jamie received her Au.D. from the State University of New York at Buffalo in 2011. She now develops and provides training for internal salespeople and supports customers worldwide.

Upon completion of this course, learners should be able to:

  • Describe the fitting range and features of the Ponto 3 sound processors
  • Explain how Direct Sound Transmission and INIUM Sense Processing contribute to BrainHearing
  • Describe the importance of Output, Bandwidth and Clarity for BAHS patients

Click below to watch the full webinar.

 

To learn more about the Ponto 3 family of sound processors, click here to let us know, and we’ll connect with you.

An Inside Look Into the Ponto 3 SuperPower and Why Sound Matters

Each year, Oticon Medical hosts a family advocate leadership weekend, where members of our community are invited to gather and share their stories, learn about advances in bone anchored hearing devices, and create lasting friendships.

This year, our advocates were given the opportunity to try our newest product, the Ponto 3 SuperPower.

Click the video below to hear their thoughts on the newest Ponto, and get an inside look into who Oticon Medical is and why sound matters.

We’d like to give a special thank you to our advocates for their continued support and participation in this video and making this community so impactful. To continue the conversation, you can find us on Facebook, Instagram, and Twitter.

If you’re interested in learning more about the Ponto 3 SuperPower, click the button below to be connected to a representative from our team.

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