Category Archives: Helpful Information

Learn how Heidi Jeffs chose the Ponto 3 for her daughter Rosalee and became an advocate in the hearing loss community

We hear time and time again from parents of Ponto users that doing research into all the hearing options available is the best way to make the most informed decision. For Heidi Jeffs, research into different hearing groups is what led her to not only find the best hearing solution for her five-year-old daughter Rosalee but become an advocate in the hearing loss community.

Rosalee was born with microtia and atresia on her left side and fit with a bone anchored hearing device on a soft band given to her by her audiologist.

“We met with our audiologist and wanted her to have a device. We didn’t know any different or know of other options.”

Shortly after, Heidi learned about Ear Community, a non-profit organization that offers a supportive community for individuals born with microtia and atresia, and other varying degrees of hearing loss.

The community, which was started by Melissa Tumblin whose daughter Ally was born with microtia and atresia, provides support through their online Facebook group as well as annual picnics around the country.

Through her involvement with Ear Community, Heidi began meeting other parents and bone anchored hearing system (BAHS) users and found that feedback was a common issue.

“We were having a lot of feedback issues. Some moms were commiserating about it and then there was one mom whose daughter had bilateral Pontos and she was like ‘what are you guys talking about?’ The woman said her daughter could lay on a pillow with her Pontos on and it wouldn’t squeal. So I started looking into the Ponto devices.”

The Ear Community picnics were where Heidi became familiar with Oticon Medical and her daughter was able to try on a Ponto device for the first time.

“It didn’t sound echoey. It was just clear. I was flat out convinced. Then the more and more that I learned about the company I was even more impressed. It really felt like Oticon Medical stood by their motto ‘People First’.”

When it was time for Rosalee to upgrade, she tested the Ponto 3 on a softband and said yes to switching to the Ponto. Heidi notes that before, it was difficult to get Rosalee to wear her device, but since switching she hasn’t complained once about the softband being uncomfortable or sore, making the transition very easy and enjoyable.

Now that Rosalee has started kindergarten, she is able to wear headphones with her Ponto while doing interactive computer work without feedback and able to speak on the phone using her Ponto Streamer.

“Rosalee was so excited to be able to talk on the phone. She thought it was magic. Between the quality of products and the integrity of the company, it is so far above the others out there.

Since beginning this hearing care journey with her daughter, Heidi has served on the board of Ear Community for three years and is now a full-time staff member. Additionally, she served on the board for the Idaho Council for the Deaf and Hard of Hearing and was chosen as a parent representative for Idaho to attend the EHDI conference – an early hearing detection and intervention event. To all parents looking to learn about hearing options for themselves or their child with hearing loss, she recommends trying all your options, on your child and yourself, to help you make the best decision for your family.

 

Are you interested in learning about the Ponto 3 SuperPower and how it can provide early support for children and adults with hearing loss? Click below to be connected to a representative from our team.

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“I kindly demanded an upgrade” – How Jillian, Hazel’s mother, advocated for Hazel to get a Ponto 3 SuperPower

Hazel Shelton was born with bilateral Microtia and moderate mixed hearing loss. She was unaided until she was 18 months and adopted by the Shelton family. After trying a number of hearing devices and experiencing issues with feedback, her mother Jillian decided to conduct her own research and become an advocate for her daughter.

She began speaking to other bone anchored hearing system users online and in a number of Facebook groups which is where she learned about the Ponto 3 SuperPower.

“I watched a video of a daughter laying in her mother’s arms wearing the Ponto and there was no feedback. I started to look in the Facebook groups and hands down, Ponto won.”

Jillian traveled to California to attend the Earicles Los Angeles Microtia Atresia conference to take her research further. After meeting with a number of doctors and experts, she returned home and “kindly demanded” an upgrade for her daughter.

Hazel has now been using her Ponto 3 SuperPower on a softband for two weeks. In the video below, Jillian demonstrates just how big of a difference her Ponto is making in her life.

“My daughter’s sentences have exploded. Not just one or two words but sentences and she’s only had them on for two weeks! The feedback is not there – when she gives me a hug, sits in her car seat, or wears her hair down. She grabs the Ponto first thing in the morning and wears it until she falls asleep at night. Hands down, Ponto is the way to go.”

If you’d like to learn more about how the Ponto 3 SuperPower can provide early support for children and adults with hearing loss, click below to be connected to a representative from our team.

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Starting the school year right – classroom support for Ponto Bone Anchored Hearing System users

It’s everyone’s favorite time of year….back to school! It’s during this time that we begin to see questions surrounding FM systems such as…

“Does anyone have experience with the different FM systems especially in the classroomsetting?”

“I was wondering if anyone had instructions for their kid’s school made for them and the streamer/FM.”

Knowing how to educate not only children but teachers about hearing loss and the importance of using an FM system in the classroom is vital to helping start the school year right.

The importance of an FM System

Many who deal with hearing loss work to overcome three key obstacles: noise, distance, and reverberation. FM helps cut through noise and distance by delivering sound directly to the ear. Reverberation, one of the most common obstacles, usually happens in large spaces such as classrooms, lecture halls, places of worship and theaters. Again, when sound travels directly to the ear, it does not pick up reverberation in the room. Ponto sound processors can be used with FM systems so that the teacher’s voice can be transmitted directly to the sound processor.

“When you combine an FM system with a bone anchored hearing device and your child is being taught how to be a “visual” learner and be aware to always be looking, watching and reading lips, then together….all of these things help optimize your child’s maximum potential to hear his/her very best.” – Melissa Tumblin, Founder of Ear Community.

Connecting your FM System to your Ponto Sound Processor

For FM you need three parts:

  1. Sound Processor
  2. Transmitter
  3. Receiver

Once those three pieces are in place, you then have to make sure the receiver is compatible with your sound processor and your transmitter. All of the working parts must go together.

The Amigo Family does a great job at demonstrating the variability in FM. The “Amigo R2 BA” was created specifically for the Ponto Pro family. It’s important to note that the “Amigo R2” doesn’t work with the Ponto Pro family, the product name must have “BA” included, which stands for bone anchored.

The Amigo T5, T10, T20, T21, T30 and T31 transmitters are all compatible with the Ponto Pro family. The Amigo Arc and Amigo R5 with induction loop will work with the Ponto with the telecoil in place.

Ear level FM Receivers compatible with Ponto processors include:

  • Oticon Amigo R2 BA
  • Phonak MLxS BAHA
  • Phonak MLxi BAHA

The Oticon Medical Streamer

The Ponto 3 and the Ponto Plus sound processors wirelessly connect to an FM system using the Oticon Medical Streamer. Users can listen to lectures and lessons at school without plugging any additional device into their sound processor. The Streamer has a built-in Europlug socket that enables an FM receiver to be attached.

Educating others on using an FM System

Educating teachers and children on the importance of using FM system in the classroom is vital to creating a positive learning experience. Below is a great video by St. John’s Medical Center that shows the difference an FM system can make for a child with hearing loss and the potential consequences of unmanaged hearing loss in the classroom.

Produced by St. John’s Medical Center’s Pediatric Audiology Project in Jackson Hole, Wyoming.

We know you still might have questions. To help, we have a number of videos that walk through FM and connecting to other devices with the Oticon Medical Streamer. There are also numerous resources for parents in this Facebook group, including sample letters parents have used to explain their child’s bone anchored hearing device to teachers.

If you are interested in learning more about the Ponto device for your child, click below to be connected to a representative from our team.

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A ‘super’ day for Kavya Sharma thanks to Ear Community and Oticon Medical donation

Kavya Sharma is almost two years old and lives in New Delhi, India. She had a difficult start in life, being born with bilateral Microtia and Atresia as well as Hemifacial Microsomia and a hole in her heart. These conditions brought her to the hospital often for feeding tubes and oxygen therapy. Today, Kavya has recovered from many of her health related issues, except one – her ability to hear.

In the Spring of 2017, her mother Savita Sharma, reached out to Ear Community looking for help. With bilateral Microtia and Atresia, Kavya struggled with speech development and couldn’t hear her parents. They worried about her ability to make friends and how she would be able to learn and attend school. After consulting with a specialist in New Delhi, it was suggested that a bone conduction device could be the answer.

On June 5, 2017, Kavya received two brand new Ponto 3 SuperPowers from Oticon Medical that were donated through the Ear Community. With the help and donated time of Dr. Niraj Kumar at the AIMS hospital in Safdarjung, Delhi, India Kavya was fitted and now has the auditory tools she needs to move forward.

“This precious little girl has already struggled to get to where she is, and we are thrilled to be able to help her on her journey.” – Melissa Tumblin, Founder of Ear Community.

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Are you interested in learning more about the Ponto 3 SuperPower for yourself or your child? Click below to be connected to a representative from our team.Learn more

Four things I couldn’t hear before my Ponto 3 SuperPower

Since receiving my Ponto 3 SuperPower, walking through life is far more different than I ever could have imagined. It’s often overwhelming to think about all of the different sounds that I can now interpret with ease because of my device.

Below are four of the most noticeable differences in sound that I’ve observed through wearing my Ponto 3 SuperPower.

My own voice:

It may seem silly, but anyone who has worn a Ponto Bone Anchored Hearing System will tell you that the moment they snapped it on, the way they heard their own voices was drastically different. For some, it’s not always the most pleasant surprise. I’ve never been a huge fan of how I sound in recordings that are played back to me, and this sort of sound is how I would describe my voice when listening to it with my Ponto on. Though it may seem jarring at first, it’s really amazing to understand finally how the rest of the world hears you when you speak!

Parts of songs that went unnoticed:

I am a member of a chapel choir at my college, and I tend to sit towards the back of the group with the rest of the men. I’ve always known that our group contained several instrumentalists, but I was never able to fully hear them until now! I have also noticed that I am able to pick apart different aspects of music that I was not able to before. I don’t believe that this is because of an increase in volume, but rather because of an increase in clarity.

Voices in a conference setting:

At school, more often than not, I find myself communicating with me peers in a group setting – a cafeteria, a bustling classroom, a loud dormitory. Before my Ponto, I always had difficulty differentiating voices that were happening all at once. My Ponto helps me not only to separate those voices, but also makes them clearer and more easily understood.

Sounds in nature:

The first time I went on a hike with my Ponto, I was in tears. Turns out, nature is noisy! I have always loved the great outdoors, but the vibrant and amazing sounds were lost to me. With nature, and with everything else, I’ve come to realize that there is so much happening around me that I didn’t know about before I snapped on my Ponto 3 Superpower.

Interested in learning more about our newest Ponto – the Ponto 3 SuperPower? Click the button below to be connected to a representative from our team.

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About the author – Kevin Hotaling

After attending Oticon Medical’s patient advocacy event in 2016, I knew I wanted to take action on my advocacy in a new way. I am in awe of the work that Oticon Medical does, and even more so excited by the ways in which the work is done. I’ve always been very adept in social networking and media and knew I wanted to use my skill set in a professional, progressive and communal environment.

A chance to dance for a Ponto Softband user

We’re thrilled to share an inspiring dance video and shine a light on the impact the Ponto softband has had on one dancer in particular.

Five-year-old Emma Bowie was born with left ear Microtia. Three years ago, after discussing hearing care options with her audiologist she was fitted with a Ponto Plus on a softband. Her mother, Kathy Bowie, says that she had been behind in speech development, but now has made big improvements.

“We noticed a big difference in her speech when she got her Ponto. She was trying to say more words. Just within the last year it has all come together for her and her speech has blossomed.” – Kathy Bowie

One of the biggest improvements in hearing for Emma happens not only at home, but in the dance studio. She is a part of the ‘A Chance to Dance’ program at Miss Donna’s School of Dancing in North Carolina, where children with disabilities can learn an array of dance from lyrical, to jazz, to tap.

Emma, who has always loved to dance, will be performing her first solo next season and always wears her Ponto bone anchored hearing system while she’s on stage.

“They make me hear better, and I go to school and I can learn and I can hear my teachers.” – Emma Bowie

‘A Chance to Dance’ and Emma were featured on TODAY in a heartwarming story about the studio in the video below.

If you’d like to learn more about how the Ponto can provide early support for children and adults with hearing loss, click here and we’ll help you find an Audiologist in your area.

‘We wanted the very best’ – a parent’s perspective on choosing the Ponto Bone Anchored Hearing System

Zhou Yu (“Z”) was born with bilateral microtia and atresia. While living in China he was unaided until he was adopted almost 2 years ago by the Bullock family. His mother Erin began doing research regarding what the best hearing care options would be for Z, knowing he would have progress to make not only learning a new language but hearing for the first time.

“It was not a hard decision to make once we did all the research. The stories that adults and older children were telling were the stories we needed to here. When we demoed products, he even could tell the difference and he picked Ponto” – Erin

In the video below, Erin explains why her family chose Ponto and the difference it is making in her son Z’s life.

Interested in learning more about our newest Ponto – the Ponto 3 SuperPower? Click the button below to be connected to a representative from our team.

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Persistence pays off for a Ponto mom

Rachel and her son Maxwell have come a long way in the last year in finding the right hearing device to alleviate his hearing loss. Maxwell was born without an ear canal, and at nine months old his mother Rachel fought to find the right hearing solution for her son.

However, when Maxwell received his Ponto on a softband, a new struggle emerged.

Maxwell didn’t keep it on. It went straight to his mouth. I felt selfish for accepting this. I started to feel guilty. What if he never wore it?

Rachel was struggling with what many parents of young softband users struggle with—keeping the Ponto on their child’s head and out of their mouth.

Her solution? “Ponto time!” Every day Rachel would cheerfully tell Maxwell it was “Ponto time,” and for five minutes she’d work with him to keep his Ponto on.

Her persistence has paid off.

He just turned a year, and he LOVES his Ponto. He wears it all the time without messing with it. I don’t need to monitor him anymore. He plays independently with it on.

Rachel’s advice to other parents struggling to keep their children wearing their Pontos – don’t give up!

If your little one is struggling or goes through a regression phase, it will get better! They will soon understand what this beautiful device provides!

The new Ponto Softband is now available for purchase in our Webshop! I

If you’d like to learn more about how the Softband can provide early support for children with hearing loss, you can click here to speak to a representative.

4 Tips for Traveling with Your Ponto

I’ve been doing some traveling recently and was reminded of some of the unique considerations I have as a Ponto user. All the elements of travel, from packing to making it through security, can be stressful for anyone if they’re not prepared. So on my latest trip, I made a mental note of all the things I do—or should do—to make traveling with my Ponto easy and stress-free. 

Here are a few tips based on my recent travels:

1. Pack smart

First, packing everything you’ll need in the right places is essential. For example, I usually take two packs of batteries; one in my carry-on and the other in my checked luggage. That keeps me covered in case my bags are lost or I need fresh batteries in-flight.

Also, don’t forget to pack any accessories or attachments you may need. Things like Streamers, dehumidifiers, charging units, and protective cases can be easy to overlook when packing, but you’ll be glad you have them when you’re on the road!

2. Going through security

Going through airport security as a Ponto user isn’t much different than it is for anyone else. My Ponto has never set off any alarms or caused any problems, however, I have been asked about it on several occasions.

Typically, security personnel just want to know about the device and how it functions. It’s also important to point out that it doesn’t utilize a cellular signal, which I’ve been asked about before. It’s also possible that an agent will ask you to remove your processor and send it through the x-ray along with your carry-on items. This won’t harm your processor, so no need to worry if you’re asked to do this.

3. In-flight experience

Wearing your Ponto on the plane is a personal preference, but there are a few things to think about before you stow away your bags. If you like to sleep during flights, for example, you may want to take off your processor as it may not be as comfortable.

If, on the other hand, you like to watch movies or listen to music, be sure to have extra batteries and accessories readily available. When I’m not sleeping, I like using my Streamer, which utilizes Bluetooth, to listen to music or watch movies.

When it comes to sound quality, I’ve never experienced any changes in performance with my Ponto. In fact, I’ve found that because my bone-anchored hearing system doesn’t fall victim to the familiar popping and pressure during take-off and landing, I’m still able to hear rather normally. An added bonus!

4. Check the weather

A sunny forecast doesn’t just mean packing extra sunblock. Climate is an important factor in caring for your device while you’re away from home. Warm, humid climates won’t harm your Ponto, however, as with any electronic device, it’s best to avoid excessive moisture and don’t forget to take off your processor before jumping in the pool!

Have you had any experience traveling with your Ponto? Share your thoughts with me on Twitter or Instagram.

Want to learn more about the Ponto family of processors? Click the button below to be connected to a representative from our team.

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About the author

After attending Oticon Medical’s patient advocacy event in 2016, I knew I wanted to take action on my advocacy in a new way. I am in awe of the work that Oticon Medical does, and even more so excited by the ways in which the work is done. I’ve always been very adept in social networking and media and knew I wanted to use my skill set in a professional, progressive and communal environment.

The Journey to the Best Hearing in the Classroom

Many of our Ponto users who are children have experienced positive change, particularly in the classroom. If you’re considering aiding your child with a hearing device it’s important to understand how louder environments, like classrooms or playgrounds, can affect a hearing device.

Melissa Tumblin, founder of Ear Community, whose daughter Ally is a Ponto user shares some great insight on setting your child up for success in the classroom.

Ally Tumblin wearing her Ponto Plus on a Softband

Ally has a severe hearing loss in her right ear (65dB-70dB). She was tested at a 65dB hearing
loss yesterday. Ally was tested while wearing her BAHS (Ponto Plus) made by Oticon Medical in the booth and her hearing with the hearing device is brought back up to the normal hearing range (between 15dB to 20dB)….which has been the norm for us over the years with her testing and Ponto.

However, this time the audiologist chose to include noise interference in the sound booth – lots of background noise to see how well Ally could hear and covered her mouth when saying words and sentences to Ally, asking her to repeat them back to her. Well, even when aided, her hearing dropped to 56% (when it was in the normal hearing range without background noise) because of all of the noise. But then, the audiologist added Ally’s FM system back in and also removed the card from her mouth so Ally could see her lips when she spoke to her and her hearing response went back up to 96%! (which is great!)

So, the lesson learned here for those of you who are considering aiding your child (or yourself) with a hearing device is that hearing devices help amplify sound and help make things louder, so you can hear better. When extra noise is added to your daily activities, it can still be difficult to hear everything. However, when you combine an FM system (such as to help your child hear better in the school classroom), and your child is being taught how to be a “visual” learner and be aware to always be looking, watching and reading lips, then together….all of these things help optimize your child’s maximum potential to hear his/her very best.

I see such a difference with her and her Ponto, every day! Thank you Oticon Medical! Thank you for helping my daughter hear her best with her Ponto Plus!

Want to learn more about our newest addition to the Ponto family of processors? Click the button below to be connected to a representative from our team.

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