Tag Archives: technology

Companies that Consider Hearing in their Customer Experience

Today, we’d like to put a spotlight on a few companies that put an emphasis on improving experiences for their hearing impaired customers and employees. While we believe this should be the norm, these businesses offering technology and take into account considerations that many others are not.

Uber Offers Equality in Work Opportunities

uber-icon_0The first such company is Uber, the technology startup that has disrupted the taxi industry. Uber offers customers a Smartphone App to call for car rides. At the same time, it offers work opportunities for many who otherwise may never be able to work as a cab driver. With their App, a hearing impaired driver has  the  chance to choose the communication method they’d prefer which will keep them from missing the work that Uber brings. Steve Claridge, who’s hearing impaired himself, praised Uber’s efforts in a recent post here.

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Here’s How Ponto Users Show Their Advocacy with Today’s Top Online Tools (Plus: Meet the Winner of the Patient Advocacy Contest)

At our Patient Advocacy Workshop this year, we left our advocates with a challenge: utilize the tools we shared to create a designed social media post or video that expresses how you feel about your Ponto.

We were so incredibly impressed as the submissions rolled in. Here are some of the submissions from our incredibly creative community members—including the first place winning submission below!

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Ponto Plus Users Share How They Use the Ponto Streamer

The Ponto Streamer opens the door for new communication possibilities and connections with people, information and entertainment for Ponto Plus users. Today, we wanted to share more information about the Ponto Streamer. Better yet, we also wanted to give you an opportunity to hear from those who know it best— the people who use it every day.

First, let’s dive into what the Ponto Streamer and ConnectLine products are.

ConnectLine is a system that helps you connect to a wide variety of communication and entertainment applications. Simply put, it transforms your Ponto Plus into a personal wireless headset. The Ponto Streamer is your gateway to a range of different electronics. Audio can be transmitted through the Ponto Streamer wirelessly to your Ponto Plus. The Ponto Streamer is worn around the neck and has three buttons for the core applications: phone, TV and microphone.

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How Does Your Ponto Streamer Work for You?

When we spoke with Ponto Plus user Amy Mackey last week, she shared how she was using the Ponto Streamer for our video chat. She also shared how she’ll be connecting other devices– like her TV– to the Ponto Streamer with add-on accessories. “It’s just stunning, it startles me sometimes, because I’m just not used to hearing this well,” Amy says in the video clip below.

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A Living List of Apps for Children & Adults with Hearing Loss

Melissa Tumblin, Founder of Ear Community, shared this great list of mobile apps for individuals who are deaf and hard of hearing. The spreadsheet was created by an audiologist, Tina Childress. Like many of you, Tina is a wife, mother and she’s experienced her own hearing loss. To view the spreadsheet click below. Here are a few pointers to help you navigate through this valuable information:

  • Start on the “welcome” tab to understand how the apps are chosen and categorized.
  • Click through each tab of the spreadsheet to see the list of apps for that category.
  • To find out more about an app, click on the cell with the app’s hyperlink. You’ll then have the option to “go to link;” click the link.
  • Clicking the link will take you to the application’s information page on iTunes.com. Here, you can see screenshots of the app, read more about it and even view in iTunes where you can download the application. You can also search for the app in the App Store and download it directly to your phone.
  • This list is dedicated to iPhone apps right now, but Tina mentioned that she hopes to compile a similar list for Android phones very soon.

Helpful Resources and Applications

Click on the image above or here to see the full spreadsheet.

You can find more information on the list from Tina here.

Do you know of a great app? Let us know in the comments section below or on Facebook or Twitter. Let’s help Tina grow this incredible list.

Always Improving: A Survey of Clinical Outcomes for the Ponto Bone Anchored Implant System

Do you ever wonder what happens after you get your Ponto? How do professionals work to make bone anchored surgeries better?

Well, at Oticon Medical, we conduct research and studies with other trusted professionals. One of our recent studies focuses on patients who have bone-anchored hearing systems to compare surgical techniques and look at outcomes.

Lead by Oticon Medical’s Ravi Sockalingam, Ph.D and Director of Clinical Research and Professional Relations, here’s a peak at the studies results:

Research Results

You can see the full set of outcomes here.