Tag Archives: users

A Ponto Advocate Adventure to Remember

When Ponto users come together amazing things happen. This year, as a thank you to a group of advocates, one of those amazing things included visiting The San Diego Safari Park. The park is home to wild and endangered animals from Africa, Asia, Europe, North and South America and Australia. We even got to meet a handful of the animals up close!

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Thank you again to those who have shared your experiences throughout the year. Your stories continue to help people in their own personal journeys. We’re looking forward to meeting more of you and continuing to bring the community together in as many ways as possible.

Do you have an experience to share? Let us know here or in the comments section below. And, you can always connect with Ponto users on the Oticon Medical Facebook Page and Twitter.

Quick Tips: 3 Handy Tips for Ponto Users from Ponto Users

One the best parts about Ponto users is their creativity and willingness to share their experiences with the community. So, we asked you for your best tips for new Ponto users, and here are three of our favorites from this week!

moistureSue Booth suggests a drying pot to keep Pontos in good working condition and moisture free. “Great for any climate, hot or cold, and handy for a little forgetful head spraying in the shower. Just take the battery out and leave the battery door open and pop inside,” Sue says. “You don’t have to buy expensive ones, mine has little tablets that soak up the moisture and changes to white when used so you know it’s time to change them. It’s also great to keep your Pontos safe over night as you sleep and less likely to lose them.” You’ll find more helpful tips for keeping you and your Ponto in top shape in this full Ponto care guide.

ponto and cell phonesHave you ever wondered about how Ponto works with cell phones and landlines? Alice Baker did– she asked: “Does Ponto Pro Power give feedback when using a cell phone and landline phone?” We let Alice know that all Ponto sound processors are fully compatible with mobile phones and wireless landline phones, so you can enjoy mobile communication without fear of noise or distortion. Now you know too! You can learn more about phone compatibility here.

Insurance Like many others, Karen Rodriguez had to do some ground work to get her insurance to cover her Ponto. Karen has had SSD since she was very small, and she had tried hearing aids and got undesirable results. Even though she was a perfect Ponto candidate, she still had to work to get covered. We connected Karen with our US Insurance support team. They were happy to assist Karen, who will now have her surgery in less than a week. Our insurance support team will be happy to support you too!

All of these quick tips and more can be found on Facebook and Twitter. Your posts help guide people through what can be a hard decision and a life-changing process. If you have a quick tip suggestion please leave it in the comments section below, and we’ll be sure to share next week. And, keep your posts coming, they are quite literally changing people’s lives!

Resources: Support through User Groups, Organizations and More

It can be hard to find helpful information from people who fully understand the impact of dealing with hearing issues. Here’s a list of resources that we update on a regular basis. In addition to the resources below, you can also connect with others on our networks: Facebook, Twitter and Pinterest. And, if you’re looking to talk to someone specific to your condition, we can help connect you.

The benefits of bone anchored hearing systems vary greatly from person to person due to differences in hearing loss as well as listening preferences and lifestyle. A good way to gain insight into what life might be like with Ponto or another type of system is to talk to other users. Below are some useful links for getting connected to user organizations.

AllDeaf Forum

Bone anchored hearing systems:
BAHA Users Support Forum

Facebook – BAHA User Groups:
BAHA – Bone Anchored Hearing Aids
BAHA users Welcome!
BAHA-Bone-Anchored Hearing Aid
BAHA Support Group (Southern Africa)

Acoustic neuroma & single-sided deafness (SSD):
Acoustic Neuroma Association
US organization for people with acoustic neuroma and other benign tumors of the cranial nerves

British Acoustic Neuroma Association (Bana UK)
A support charity for those with Acoustic Neuroma

Acoustic Neuroma Association of Canada (ANAC)
The Acoustic Neuroma Association of Canada is a patient-headed, peer support group.

Facebook – Various SSD User Groups:
Deaf in One Ear? Yes.

Atresia, Microtia, Treacher Collins and Goldenhar Syndrome:

Ear Community
The Ear Community is a warm and supportive community for those who have any or all of the following: varying degrees of hearing loss, Microtia, Atresia, Treacher Collins or Goldenhar Syndrome.

Facebook – Various Microtia & Atresia User Groups:
Microtia Mingle UK
Microtia
Microtia
Teens/adults with microtia

Goldenhar
A support charity for families and individuals affected by Goldenhar syndrome and related issues.

Treacher Collins
A support charity for families and individuals affected by Treacher Collins Syndrome.

Yahoo online discussion support group
This community is intended as a forum for people with, and parents of children with Aural Atresia and/or Microtia.

This is an ever-growing list. Help make it better by adding your suggestions. Please let us know what we should add in the comments section below or tell us on Twitter of Facebook.