Like most technology, there’s a lot of conversation around the value of making the leap from one product to another—whether it’s moving to the most recently released product within the same brand, or making a larger change by switching from one manufacturer to another. Your hearing, and quality of life, is at stake.
That’s something we take extremely seriously. So, we wanted to give you a more intimate view into why to consider a bone anchored hearing system upgrade and how to go about getting a new bone anchored hearing system.
What’s an upgrade?
First things first, what is considered an upgrade? There are two different types of upgrades: An upgrade from one Ponto model to another—i.e. switching from the Ponto Pro to the Ponto Plus. And, the second, a change from one device provider to another.

An independent study tested the Ponto against similar bone anchored sound processors, and findings show that two out of three prefer the Ponto.
While this is terminology that we use, we checked in with community members to see if this makes sense from a bone anchored hearing-user perspective too.
“I usually call both upgrades. And if it’s to a different brand, I say something like, ‘for this upgrade, I switched to…’” – Katie Maslar
“I went from the BP110 Power, to the Ponto Plus Power…that was an upgrade, lol! But, in all seriousness…my insurance calls it an upgrade.” – Nancy Smith Oberman
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