Tag Archives: Coronavirus

To Our Valued Customers

A message from our Oticon Medical US president

At Oticon Medical we take the well-being of our community and colleagues seriously and are monitoring the developing coronavirus outbreak closely.

Currently, we have implemented procedures for continuing to operate our business so we may service our customers while also supporting the authorities’ work to contain the risk of infection.

Oticon Medical USA’s guidelines for activities in and around our company follow the guidance of our national health organizations, and in some cases, we are even more cautious. We will constantly update our policy to reflect any changes in guidance from authorities.

Our first priority is the health of you, your clients and patients, and our staff. We are doing our best to ensure our service to you is maintained as much as possible given the circumstances. We are taking all possible actions to ensure reliable production, insurance services, device repairs, and deliveries continue. And our local Oticon Medical personnel is instructed to familiarize themselves with and always follow the health guidelines of local hospitals and clinics.

We greatly appreciate your understanding and thank you for your loyalty to Oticon Medical. We also appreciate that this outbreak affects not only your cooperation with Oticon Medical but your daily life and that of your family, patients, and staff.  Please stay safe and know that our thoughts are with you during this difficult time.

Sincerely,

John Sparacio
President, Oticon Medical US